Frequently Asked Questions (FAQ's)
Here, you will find resources and answers to some common questions about using LeagueChief to Manage your Golf League.
Registering / Installation
Who do I contact with questions about LeagueChief?
How can I get this program to manage my golf league?
Sorry, a tough business decision was made to sunset the product. It is no longer available for download.
Why is LeagueChief no longer available for download?
A lot of thought was put into the decision. The industry has been moving towards a web based, hosted application type model for the past 5 years. We've seen a decrease in the number of registrations and we decided to pull the product off the market. You may see a future version of LeagueChief as a hosted application at some time.
Can I run the program on multiple computers (i.e. work/home or home/laptop)?
As long as you are the user and both of the computers belong to you, you can install the program on a 2 computers. Unique activation codes must be generated for each individual PC. End users can generate an activation code by entering their serial number while leaving the checkbox labeled �I have an activation code� BLANK during the activation step.
I purchased the software, what if I leave the League, can I give my program to someone else that is taking over as Comissioner/Secretary?
No, the License is for an individual, not a League Entity. They will need to purchase a new license. You will however be able to easily transfer all data to the new Commissioner/Secretary by taking a backup, and them restoring the database on their installation.
How many teams does LeagueChief handle?
LeagueChief handles up to 32 teams (64 players)
What if my league has 2 different Flights?
No problem, you simply create multiple Leagues in LeagueChief for the separate flights.
How many Leagues can I manage with LeagueChief?
You can manage an unlimited number of Leagues.
Does it handle any number of players on a Team?
No, at this time it manages leagues with 2 person teams.
How does it calculate Handicaps?
It takes both the Slope and Rating into consideration in the calculation, and these are set at the specific Golf Course/Nine/Tees the player played. It also has some User defined setup options to allow for maximum score to be allowed in the calculation (i.e. a Triple bogey), the last 'x' number of scores (i.e. 5), and also a "bring-down-factor" such as 75% of handicap if the player has a zero handicap and the handicap was just calculated for use in the week.
What is a Match Play Format?
A form of competion where each hole is won, lost, or halved. The winner is whoever wins the most holes. In LeagueChief, each Team has an 'A' player and a 'B' player. The lower handicapped player of the team is considered the 'A' player. In a team match, the 'A' players play their match and the 'B' players play their match. Points are awarded for each hole won, lost or tied and a bonus point can be awarded based on User Settings within LeagueChief. This bonus point can be either: Most holes won, lowest gross, or lowest net score.... You determine it.
Can I use the program with a 9 hole course?
Yes, as long as you are on at least version 2.5.0 of LeagueChief you can play on a 9 hole Golf Course. If you are on an earlier version, please upgrade to the lastest version of LeagueChief.
Can I use the program with a 27 hole course?
Yes, as long as you are on at least version 2.5.0 of LeagueChief you can play on a 27 hole Golf Course. If you are on an earlier version, please upgrade to the lastest version of LeagueChief.
What if we have some really good players with Zero or "Plus" handicaps; Does LeagueChief handle this?
Yes, LeagueChief handles this situation when you have these really great players in your league. This is available starting in version 2.5.7.
I see the word "Pops" in the documentation, what is that?
"Pops" are just a slang term for "Strokes" (i.e. if one player in the match is a 5 handicap and the other player is a 7, the 1st player will give the 2nd player 2 "Pops". These will be on the 2 most difficult holes on the nine. (i.e. If playing the front nine, this will be the holes that have the handicap of "1" and "3", if playing the back nine, it will be the "2" and "4" holes.)
It looks like I'm losing data when I move off a record, why?
Make sure you are pressing the Save button to save data to the database. You select a record by clicking the Entire row in a Grid. Modify the data needed, then press the Save button.
How does LeagueChief handle points for a no-show?
If a player is a "No-Show", this means they didn't play, and they did not have a sub play for them. Simply click the "NS" button during data entry. LeagueChief has a number of options available to bring in historical scores, or automatically give a set number of points to the opponent. This can be set in Setup and would be based on your specific League's rules.
Can a Player from one team play both of the Matches if his partner doesn't show?
Sure, we suggest that you set up a Ghost Player in your phonebook. Then, assign this Ghost player to your Sub list for the league. In this situation, assign the "Ghost" sub as played for the no-show player. IMPORTANT: Then, during score entry, select the row from the grid, then click the "Edit Selected Players Handicap or A/B" setting" button from the toolbar. You can set this Ghost player's handicap to be the same as the player's handicap. This will simulate the situation where the Player plays both matches. The Team will accrue points, the Player will accrue the points they played, and the "Ghost" player will accrue the points for the other match. NOTE: The Ghost's handicap will calculate just like any other sub's handicap, so it's very important that you change the handicap when using this "sub".
Do you have any tips on setting up the Initial Website location?
Most Internet Service Providers should provide at least one free HomePage for their customers. i.e. you could call it something like: http://www.YourIsp.com/mygolfleague). Granted, it�s not a great www.mygolfleague.com website name, but if you wanted a www name, you would need to pay for the domain name and also pay someone to host it. Hit up the ISP help pages and see if you can get a home page. If you can�t, ask around in the league for any IT resources to help you out setting up that initial website. Someone will have a free website you can use. Once you get that set up, the publishing to it is easy as hitting the publish button from LeagueChief.
What if my League has mixed Tees, Men with Women on the same team?
LeagueChief handles teams and/or players that play from different Tees with ease. You can set a default Tee for the League and override player(s) that play from different tees. You can even play from different Tees each week. The handicaps are calculated based on the Slope/Rating of the Course, Nine, Tee they played.
My League plays different Courses throughout the season. Does LeagueChief handle that?
Yes, starting with version 2.5.0 your league can play any number of Golf Courses.
What if I have some Score History for Players. Can I use that in the Initial Handicap Calculation?
Yes, starting with version 2.5.0 you can set up any number of Scores for a Player that are considered Score History. These can be used in the beginning (and early part) of the season for making the Handicap Calculation. If you don't have score history, LeagueChief will back into handicaps based on the score.
Can my Website include multiple years of data?
The standard product only generates a website for the League's current year of data. You can modify the top.html file to link to other years if you wish. Customizing the standard website doesn't fall under the support plan. If you have custom needs, you can contract with us for development work. The current rate is $50.00 USD per hour. As a convenience, the following Tutorial is available.
I would like another Report that's not part of the product, how can I get that into the software?
We are always open to ideas for new reports. Let us know if you are looking for a specific report to fit your League's needs. In most cases we'll add them, in some cases if it is very specific to a league, we will do a cost-share for the development at the rate $30.00 USD per hour.
We have additional Skins games with some specific rules, how do we handle this?
We suggest that you enter these as "Event" prizes in the Schedule Tab and manually calculate/track the winners. The "Event" prizes are entered by not including a hole number during prize entry.
Errors and Exceptions
When I run LeagueChief, I get a #5118 Error mentioning Compressed Database. Why?
Make sure you haven't compressed your files on your Harddrive. Navigate to the location where the database is stored (you will see it in the error message). It is probably in "C:\Program Files\Microsoft Sql Server\MSSQL.1\MSSQL\Data\". Right click on the lcGolf.mdb and view Properties / Advanced. Make sure the "Compress" and "Encrypt" checkboxes are not set. Also do this for the Log file (lcGolf_log.ldf).
When I run LeagueChief, I get a "Failed to connect to SQL Server Express" Why?
If you get a message that says "An Error has occurred while establishing a connection to the server. When Connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections."
Make sure the SQLExpress Service is running on your computer. Follow these steps: 1) Start Menu 2) Control Panel 3) Administrative Tools 4) Services 5) Select: SQL Server (SQLEXPRESS) and right-click and Start it. Also, make sure the Startup type is set to "Automatic".
When I install LeagueChief, I get an error that says "An Error Has Occured" and the details are: An error has occured while trying to activate LeagueChief. LeagueChief was not activated on your system. Your registration could not be completed because you do not have permission to install the necessary files. Why?
If you get this error message, you can solve it by one of two ways: 1) Log in with 'Administrative' credentials. -or- 2) it could be that the new Vista security is blocking the activation and you need to temporarily disable the "User Account Control" so that the necessary files can be accessed during activation. Here are the steps to temporarily disable the UAC feature on Windows Vista:
In order to re-enable UAC just select the above checkbox and reboot.
When I install LeagueChief, I get a "5133 Directory Lookup for the file ... failed." Why?
If you are running Vista, when you first run LeagueChief, "Run As Administrator".
When I install LeagueChief, I get a "911 Could not locate entry in sysdatabases for database 'lcgolf'. No entry found with that name. Make sure the name is entered correctly." Why?
If you are running Vista, when you first run LeagueChief, "Run As Administrator".
When I install the Prerequisites, I receive an error "Prerequisite check for system component SQL Server 2005 Express Edition failed with the following error message: "This version of SQL Server 2005 Express Edition is not supported for the current processor architecture". Why?
Starting with version 2.6.0, LeagueChief runs with SQL.Express 2008 which is compatible with the 64 bit version of Windows Vista and Windows 7. Upgrade to the latest version of LeagueChief.